Usability Testing

The Most Important Question When Creating Your Website

I have created or been involved in scores of websites in my 15 years as a web programmer, and one of the hardest tasks is convincing clients that they're missing the point. By the point I mean the point of having a web site at all. What usually happens is that I ask them one question, and after that, sometimes, they get it (and sometimes they don't).

That question is: What do you want your users to do when the get to your site?

Usability Testing

Too many web sites lose viewers simply because the users can’t figure out where to find the pertinent information. Cybersteps provides web usability testing and consulting to non-profit web sites. Our assessments can increase web site traffic and can assist in improving visitor satisfaction. Unlike many usability testing and consulting firms, Cybersteps uses not only psychological analysis of users habits, but sociological data as well.

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